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Notes from the back office

Notes from the back office

Notes from the back office

Writing from the Neoflo team on accounts payable, receivables, the close, and where AI actually helps finance operations.

Autonomous Core: cover illustration for “The Back Office in 2026: Autonomous AI at the Core”

AI in finance

The Back Office in 2026: Autonomous AI at the Core

Why task automation stalls in finance and operations, what an autonomous execution layer changes, and what CFOs should measure instead.

Invisible Cost: cover illustration for “The Invisible Cost of Manual Ops: What You Don’t Measure Can Hurt You Most”

Insights

The Invisible Cost of Manual Ops: What You Don’t Measure Can Hurt You Most

Manual AP costs more than the line items show. Where the cost hides in manual reviews, rework and exceptions, and how to start measuring it.

Beyond Automation: cover illustration for “Beyond Automation: What BPO Operations Leaders Want from AI Today”

Insights

Beyond Automation: What BPO Operations Leaders Want from AI Today

Automation is table stakes. BPO and shared-services leaders now want AI that orchestrates work, supports their teams and scales with volume.

Supplier Onboarding: cover illustration for “Streamlining Supplier & Vendor Onboarding: CFO Gains Beyond Marketplaces”

Accounts payable

Streamlining Supplier & Vendor Onboarding: CFO Gains Beyond Marketplaces

What slows vendor onboarding, which checks to automate (tax IDs, bank details, sanctions), and how clean vendor data prevents duplicate payments.

Retail Reinvented: cover illustration for “Retail Reinvented: Grow Faster, More Efficiently with AI-Powered Ops”

Insights

Retail Reinvented: Grow Faster, More Efficiently with AI-Powered Ops

Returns, shrink, last-mile and stockouts quietly erode retail margins. Where AI plus human experts can recover cash and protect margin.

Hidden Liquidity: cover illustration for “P2P’s hidden potential: Unlock cash, boost liquidity”

Accounts payable

P2P’s hidden potential: Unlock cash, boost liquidity

How procure-to-pay works, where invoices and approvals stall, and what to automate first. A practical guide for CFOs and controllers.

Into Production: cover illustration for “Rewiring finance ops: From pilots to production”

AI in finance

Rewiring finance ops: From pilots to production

Five reasons finance AI projects stall between demo and production, from data gaps to change management, and what gets them over the line.

Growth Engine: cover illustration for “Neoflo.ai transforms the back office into a growth engine”

Company

Neoflo.ai transforms the back office into a growth engine

Neoflo launches its AI and human finance operations platform and announces a $10 million seed round from Lightspeed, Peak XV and Alter Global.

Untapped Growth: cover illustration for “Back office, big impact: AI’s untapped enterprise growth opportunity”

AI in finance

Back office, big impact: AI’s untapped enterprise growth opportunity

Why the back office is the biggest untapped AI opportunity, and how combining AI with human experts cuts rework, delays and audit risk.

Warung Network: cover illustration for “Part 2: Supporting Warung Owners”

Company

Part 2: Supporting Warung Owners

A little over five years ago, we walked the markets of East Java and Jakarta’s Tanah Abang, listening to warung owners share their struggles. These shops weren’t just businesses - they were the pulse of the neighborhood.

Ula's Journey: cover illustration for “The Journey of Ula: Supporting Warung Owners”

Company

The Journey of Ula: Supporting Warung Owners

How Ula grew to serve 100,000+ warungs across Java, what the team learned through the pandemic, and why it closed its core operations.

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